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Privacy Policy

Effective Date: 4th Feb 2026

At My Africa (“we,” “our,” “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect personal data, including for visitors in the European Union (EU), in compliance with the General Data Protection Regulation (GDPR).

This policy applies to visitors of our website: https://myafrica.wpgstage.com and any services we provide online.

1. Data We Collect

We may collect the following personal data:

  • Identity & Contact Information: Name, email address, phone number, billing address, and payment information when you contact us or make bookings.
  • Technical Information: IP address, browser type, device information, location data, and operating system.
  • Usage & Cookies: Pages visited, time spent, links clicked, and preferences stored via cookies.

Non-personal data such as aggregated statistics may also be collected to improve our website.

2. How We Use Your Data

We process personal data for the following purposes:

  • To provide bookings, tours, and services requested.
  • To communicate with you (emails, newsletters, confirmations, updates).
  • To improve website functionality, content, and user experience.
  • To comply with legal obligations.
  • For marketing purposes only with your consent.

Legal basis for processing EU personal data:

  • Consent (when you opt-in for newsletters or marketing).
  • Contract (to process bookings or inquiries).
  • Legitimate interests (improving services and website functionality).
  • Legal obligations (tax, accounting, or regulatory compliance).

3. How We Share Your Data

We do not sell personal data. We may share information with:

  • Service providers: Payment processors, analytics providers, email services.
  • Legal authorities: If required by law or to protect our rights.
  • Business transfers: In the event of a merger or acquisition.

We require all third parties to handle your personal data securely and lawfully.

4. Cookies and Tracking

We use cookies and similar technologies for:

  • Website functionality and security.
  • Analytics and performance tracking.
  • Marketing and personalization (only with consent for EU visitors).

You can manage or disable cookies in your browser settings, but some features may not function without them.

Cookie Consent: EU visitors will be prompted to provide consent before non-essential cookies are set.

5. Your Rights Under GDPR

If you are an EU resident, you have the following rights:

  1. Access: Request a copy of the data we hold about you.
  2. Correction: Request that we correct inaccurate or incomplete data.
  3. Deletion: Request that your data be deleted (“Right to be forgotten”).
  4. Restriction of Processing: Limit how we process your data.
  5. Data Portability: Receive your data in a machine-readable format.
  6. Objection: Object to processing for marketing purposes.
  7. Withdraw Consent: At any time, for previously given consent.

To exercise these rights, contact us at [Insert Email]. We will respond within 30 days as required by GDPR.

6. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, alteration, or disclosure.
However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal data only as long as necessary to:

  • Provide services or fulfill bookings.
  • Comply with legal obligations.
  • Resolve disputes or enforce agreements.

After this, data is securely deleted or anonymized.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our site is not directed to children under 13 (or the local age of consent). We do not knowingly collect personal datafrom children.

10. International Transfers

Data collected may be processed or stored outside the EU. We ensure that any transfer complies with GDPR requirements and provides adequate data protection.

11. Changes to This Policy

We may update this Privacy Policy. All updates will be posted on this page with the effective date updated.

12. Contact Us

For questions, complaints, or to exercise your GDPR rights:

Email: bookings@myafrica.co.za
Phone: +27 63 381 7738
Address: Shop 30, Karongo House, Zandspruit Boulevard. 1380