Get in Touch

Search for anything

×

Filters

Terms and Conditions

Effective Date: 4th Feb 2026

Welcome to My Africa (“we,” “our,” “us”). By using our website (myafrica.wpgstage.com) and/or booking tours or services through our platform, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use this site.

2. Booking and Payments

  • All bookings are subject to availability and confirmation.
  • Prices, tour itineraries, and packages are subject to change without notice.
  • Full or partial payment may be required at the time of booking, depending on the service.
  • We accept payment via the methods specified on the website at the time of booking.

3. Cancellations and Refunds

  • Cancellation policies vary by tour or service. Please refer to the specific booking terms provided at the time of purchase.
  • Refunds, if applicable, will be processed according to the terms stated at booking.
  • My Africa reserves the right to cancel tours due to unforeseen circumstances (weather, government regulations, safety issues). In such cases, we will offer alternatives or a full refund.

4. Use of the Website

  • You may use this website for lawful purposes only.
  • You may not:
    • Post or transmit any unlawful, harmful, or offensive content.
    • Attempt to gain unauthorized access to our systems or data.
    • Use automated systems (bots, scrapers) to access the website without permission.

5. Intellectual Property

  • All content on this website, including text, images, logos, graphics, videos, and software, is the property of My Africa or its content providers and is protected by copyright and intellectual property laws.
  • You may not copy, reproduce, republish, or distribute any content without express written permission.

6. Liability

  • My Africa provides travel services as a facilitator and is not liable for accidents, injuries, theft, or other incidents that occur during tours, except where directly caused by our negligence.
  • Tours may involve inherent risks (wildlife, terrain, water activities, etc.). You acknowledge and accept these risks.
  • We are not responsible for delays, cancellations, or additional costs caused by events beyond our control, including weather, natural disasters, or government restrictions.

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of such websites.
  • Your use of third-party websites is subject to their terms and conditions.

8. Privacy

  • Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms and Conditions are governed by the laws of [Insert Country, e.g., South Africa].
  • Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of [Insert City/Country].

10. Modifications

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions regarding these Terms and Conditions, please contact us:

Email: bookings@myafrica.co.za
Phone: +27 63 381 7738
Address: Shop 30, Karongo House, Zandspruit Boulevard. 1380